Privacy Policy

Effective Date: June 24 2025

Norooz Clinic Foundation

Santa Ana California

1. Introduction

Norooz Clinic Foundation (“Norooz Clinic” “we” “us” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect use disclose and protect your information when you visit our website use our services or otherwise interact with us in compliance with applicable state and federal laws including the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA/CPRA)

2. Information We Collect

We may collect the following categories of information

A. Personal and Health Information

  • Name address phone number email
  • Date of birth gender insurance details
  • Medical history diagnosis treatment information
  • Emergency contact details

B. Website and Usage Data

  • IP address browser type device identifiers
  • Pages visited date/time stamps and cookies
  • Information you submit through web forms or chat tools

C. Donor Information

  • Name and contact information
  • Donation history and payment details
  • Communication preferences

3. How We Use Your Information

We may use your information to

  • Provide and coordinate mental health services and care
  • Verify insurance and process billing
  • Respond to inquiries and schedule appointments
  • Improve our services and website functionality
  • Communicate updates programs or fundraising opportunities
  • Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information.

We may share information in the following ways

  • With healthcare providers and staff involved in your care
  • With insurers or billing services for payment purposes
  • With third-party service providers under confidentiality agreements (e.g. IT support cloud storage)
  • As required by law (e.g. subpoenas mandatory reporting public health purposes)
  • With your consent such as when referring you to external providers

5. Your Rights

Under HIPAA and California law you have the right to

  • Access and request a copy of your health records
  • Request corrections to your health records
  • Request restrictions on how we use or share your data
  • Request confidential communications
  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights please contact us at the information below

6. Data Security

We take appropriate administrative technical and physical safeguards to protect your information from unauthorized access use or disclosure. These include secure electronic medical records staff training and encrypted data transmissions

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your experience and collect analytical data. You can modify your browser settings to manage or block cookies

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies

9. Children’s Privacy

Our services are not directed at children under the age of 13 without parental or legal guardian consent. We do not knowingly collect information from children without such consent

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights please contact

Norooz Clinic Foundation

Address: 1560 Brookhollow Dr #214, Santa Ana, CA 92705

Phone: (714) 386-9171

Email: info@noroozclinic.com

Website: https://noroozclinic.com/

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